Frequently Asked Questions

Find answers to common questions about accounts, listings, and using our platform.

Creating an individual account is simple. Click the "Sign In" button located at the top right corner of the navigation bar. On the login page, select "Create Account". Fill in your personal details such as your name, email address, and create a secure password. Once submitted, you will receive a verification email to activate your account.
To register a company account, navigate to the "Sign In" page and click on "Create Company Account". You will be required to provide your company's official name, registration number, and contact details. After verification by our team, your company account will be activated, allowing you to list properties under your company brand and manage multiple agents.
You can search for properties using the prominent search bar on our Homepage or by visiting the "Properties" section. Use the filters to narrow down results by location (City, State), price range, property type (Residential, Commercial, Land), and number of bedrooms. You can also toggle between "Buy" and "Rent" to find exactly what you are looking for.
We highly recommend engaging a professional surveyor before finalizing any property transaction. You can find a list of verified surveyors in our "Services" directory. Alternatively, you can contact our support team with the property details, and we can recommend reputable surveyors in that specific area.
To list a property, you must first have an active Agent or Company account. Once logged in, navigate to your Dashboard and click "Create Listing". Upload high-quality photos (landscape orientation preferred), fill in the property details, location coordinates, and price. Our team will review your submission for quality assurance before it goes live.
Listings may be put on hold if they do not meet our quality standards. Common reasons include blurry or low-quality images, incomplete address information, unrealistic pricing, or misleading descriptions. You will receive an email notification detailing the specific reason. You can edit and resubmit the listing from your Agent Dashboard.
Absolutely. We employ industry-standard encryption protocols to protect your data. Your personal contact details are only shared with verified agents or potential buyers/tenants according to your privacy settings. We do not sell your data to third parties.
Your safety is our priority. If you encounter a listing that seems fraudulent or an agent acting suspiciously, please use the "Report" button on the property page or contact us immediately at mfonetuk11@gmail.com. We investigate all reports thoroughly to maintain a safe marketplace.

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